Shipping Policy

When will my application be processed?
All orders are processed and shipped from our warehouse in Saudi Arabia. Please allow additional time for your order to be processed during holidays and sales seasons.

We process orders between Sunday and Thursday. Orders will be processed within 1-3 business days of order date and shipped the next day of processing. Please note that we do not ship on weekends.

How long will it take to receive my order?
Once you have placed your order, please allow 2-3 days for your order to be processed. After that, it will take 5-12 business days for delivery within Saudi Arabia, and 7-15 business days for international orders (depending on location).

Will I be charged customs duties and taxes?
The prices shown on our website are tax-exclusive in Saudi Riyals, which means that you may be responsible for paying duties and taxes once you receive your order.

Import taxes, customs duties and related fees may be imposed once your order reaches its final destination, and are determined by your local customs office.

You are responsible for paying these duties and taxes and we will not be liable for them. We are not responsible for any delays caused by your country's customs department. For more details on fees, please contact your local customs office.